Privacy Policy

At 48bd, we understand that privacy is not merely a legal obligation — it is a fundamental right that every player deserves to have respected. This Privacy Policy sets out in clear, formal terms how 48bd collects, processes, stores, and protects the personal data of users who access our online betting and gaming services via https://48bd.ws.

By accessing or using 48bd's services, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection and processing of your personal information as described herein. If you do not agree with any part of this policy, you must discontinue your use of our platform immediately.

We periodically review and update this Privacy Policy to reflect changes in our services, applicable law, and best practices. We encourage you to revisit this page from time to time to remain informed about how we handle your information.

48bd collects personal information in two primary ways: information you voluntarily provide to us, and information we collect automatically when you use our platform. The categories of data we may collect include, but are not limited to, the following:

• Identity information: full name, date of birth, nationality, and a government-issued identification document (national ID, passport, or driving licence) as required for account verification.
• Contact information: email address, mobile phone number (used for OTP verification), and residential address.
• Financial information: payment method details (bKash account number, Nagad wallet ID, Rocket number, Upay details, Visa/Mastercard partial card data), transaction history, deposit and withdrawal records.
• Account and gaming data: username, password (stored in encrypted form), betting history, game session logs, bonus usage, and account preferences.
• Technical and device data: IP address, browser type, operating system, device identifiers, screen resolution, and session timestamps collected via server logs and cookies.
• Communications data: support tickets, live chat transcripts, emails sent to our support team, and any feedback or complaint records related to your 48bd account.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification under applicable regulations.

48bd processes personal data for specific, lawful purposes. We will not use your data in a manner inconsistent with the purposes stated at the time of collection. The principal purposes for which we use your information are:

• Account registration and management: creating your 48bd account, verifying your identity, maintaining your account status, and processing password resets or account recoveries.
• Transaction processing: facilitating deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, Visa, Mastercard, etc.), detecting payment fraud, and maintaining accurate financial records.
• Regulatory compliance: fulfilling Know Your Customer (KYC) obligations, anti-money laundering (AML) checks, responsible gaming verifications, and any other legal or regulatory requirements applicable to our platform.
• Customer support: responding to queries, resolving disputes, processing complaints, and improving the quality of our support services based on interaction history.
• Platform improvement: analysing aggregated and anonymised usage data to enhance site performance, fix technical errors, develop new features, and personalise your gaming experience.
• Marketing communications: sending promotional offers, bonus notifications, tournament announcements, and product updates — but only where you have provided explicit consent to receive such communications. You may withdraw consent at any time.

We rely on a lawful basis for each processing activity. For contractual services (account management, payments), the basis is contract performance. For KYC and AML obligations, the basis is legal compliance. For marketing, the basis is your explicit consent. We do not engage in profiling that produces legal or similarly significant effects without your prior knowledge.

48bd uses cookies and similar tracking technologies to operate and improve our website, remember your preferences, and deliver a consistent user experience. Cookies are small text files stored on your device when you visit our site. We use the following types:

Essential cookies are required for the platform to function properly and cannot be disabled — they enable login sessions, payment processing flows, and security features. Analytical cookies help us understand how users interact with our platform so we can identify bottlenecks and improve performance. Preference cookies retain your language setting and display choices between sessions. Marketing cookies, where you have consented, allow us to present relevant promotional content.

48bd does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may, however, share data with trusted third-party service providers and partners strictly on a need-to-know basis and under binding confidentiality agreements, in the following circumstances:

• Payment processors and financial partners (including bKash, Nagad, Rocket, Upay, and international card networks) to authenticate and complete your financial transactions securely.
• Identity verification providers engaged to carry out KYC checks, age verification, and document authentication in accordance with regulatory requirements.
• Law enforcement authorities, regulatory bodies, or courts of competent jurisdiction when we are required by law, court order, or binding legal process to disclose information — or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect our rights, or ensure the safety of users.

All third-party partners engaged by 48bd are contractually bound to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We conduct due diligence on third-party vendors and require them to implement appropriate technical and organisational security measures.

48bd employs industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes 256-bit SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive account credentials, firewalls and intrusion-detection systems, and regular third-party security audits. All financial transactions are processed over encrypted channels and authenticated through multi-layer verification.

While we take every reasonable precaution to secure your data, no method of electronic transmission or storage is entirely risk-free. We advise all 48bd users to protect their account credentials, avoid using public or shared Wi-Fi networks for sensitive transactions, and contact our support team immediately at [email protected] if they suspect any unauthorised access to their account.

As a user of 48bd, you have the following rights with respect to your personal data. These rights are subject to applicable legal constraints and the legitimate operational needs of our platform:

• Right of access: you may request a copy of all personal data 48bd holds about you, including your transaction history, account data, and communication records.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to erasure: subject to our legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or where you withdraw consent.
• Right to restriction of processing: in certain circumstances, you may request that we limit how we use your data while a complaint or correction request is being resolved.
• Right to withdraw consent: where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please submit a written request to [email protected]. We will respond within a reasonable timeframe consistent with applicable regulations. Please note that certain rights may be limited where compliance with a legal obligation requires continued data retention, or where the exercise of a right would adversely affect the rights of other persons.

48bd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. For active accounts, we retain your data for the lifetime of your account plus a minimum post-closure period required for financial reconciliation, anti-fraud monitoring, and regulatory compliance. Transaction and financial records are typically retained for a minimum of five years in accordance with standard financial record-keeping requirements.

When personal data is no longer required, we securely delete or anonymise it in a manner that prevents reconstruction. If you close your 48bd account and request erasure, we will action that request within the limits of our legal retention obligations and confirm the outcome to you in writing via email.

48bd's services are strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from individuals who are under the age of 21. If we become aware that a user below this age threshold has registered an account or provided personal data to us, we will immediately suspend the relevant account, delete the associated data, and take steps to prevent future access.

48bd reserves the right to amend, update, or replace this Privacy Policy at any time. Changes may be made to reflect updates in our services, changes in applicable law or regulation, or improvements to our data handling practices. When material changes are made, we will notify registered users via email or a prominent notice on the platform prior to the change taking effect.

The date at the top of this page indicates when this Privacy Policy was last reviewed and updated. Your continued use of 48bd's services following any update to this policy constitutes your acceptance of the revised terms. If you do not accept the updated policy, you must cease using our services and close your account.

If you have any questions, concerns, or requests related to this Privacy Policy or the way 48bd handles your personal data, our dedicated support team is available to assist you. We are committed to addressing all privacy-related enquiries promptly and transparently.

Please include your full name, registered email address, and a clear description of your enquiry or request when contacting us. This helps us locate your account records and respond accurately and efficiently.

Email: [email protected]